Returning your purchase

If you wish to cancel your purchase you should know:

  • That free returns are only possible with products that have not been made to order.
  • That the deadline for communicating your decision to return the product is 15 days from the date of receipt.
  • That the notification must be addressed to and that it must include your name, surname, telephone number and email address.
  • That the costs of shipping the product to Cases & More will be at your expense.
  • That the product must not contain signs of having been used and must be in perfect condition.

Receiving a refund

  • Once the product has been received, we will proceed to refund its cost as soon as possible and, in any case, within 15 calendar days from the date of receipt of the returned product.
  • The reimbursement will be made using the same means of payment used in the purchase, unless another method of reimbursement is indicated.

Return Address

All returns should be mailed to:

María Pilar Cases Chirveches
Calle Amigó 60
08021 Barcelona